AlphaPhone (VoIP) is a VoIP service. VoIP stands for 'Voice over Internet Protocol' – basically, it’s a phone service that transmits your voice over your internet connection.

Significantly cheaper call rates than traditional phones;

International calls from 5c per minute;

1300 and 13 numbers 30c untimed;

No. If the internet connection is down, you won’t be able to make or receive calls using your AlphaPhone (VoIP) service.

Yes, in most cases we can bring your existing telephone number over to AlphaPhone (VoIP) using a process called LNP (Local Number Portability). Please call us on 1300 746 754 to make an enquiry.

AlphaPhone (VoIP) numbers are attached to geographical zones, so unfortunately we cannot guarantee that you will be able to keep the same Netphone number if you move house.